Privacy Policy
This Privacy Policy explains how Tenacious J Carriers LLC (“Tenacious J Carriers,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or request a moving quote. By using our site or submitting our quote form, you agree to this Policy.
Information we collect
When you submit our quote form, we collect the information you provide, which may include your name, phone number, email address, origin and destination ZIP codes, desired move date, home size, and any details you add about your move. We also collect basic technical information such as the page you submitted from and the date and time of submission.
How we use your information
- To prepare and provide your moving quote and respond to your request.
- To contact you about your quote, schedule your move, and provide customer service.
- If you opt in, to send you text messages or marketing communications.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations.
SMS / text messaging
Tenacious J Carriers offers text messaging so we can respond to your quote request, coordinate scheduling, and — if you separately opt in — send promotional offers. Consent to receive text messages is optional and is not a condition of requesting a quote or using our services.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply.
- Reply STOP to any message to opt out at any time. Reply HELP for assistance, or contact us using the details below.
Your SMS/text messaging consent and mobile opt-in information are not shared with any third parties or affiliates for marketing or promotional purposes — except with the SMS provider(s) we use solely to deliver the messages you requested. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services (for example, customer service or our messaging platform provider) is permitted solely to operate those services. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as our CRM, messaging, and hosting providers), and as required by law. As stated above, text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies & analytics
Our site may use cookies and similar technologies to understand traffic and improve the site. You can control cookies through your browser settings.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. Access to personal information is limited to personnel and service providers who need it to operate our services. No method of transmission over the Internet or electronic storage is completely secure, but we work to protect your information and continually review our practices.
Data retention
We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your choices
You may opt out of text messages at any time by replying STOP. To request access to, correction of, or deletion of your information, contact us using the details below.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to this Policy
We may update this Policy from time to time. Changes are effective when posted to this page with a revised effective date.
Contact us
Tenacious J Carriers LLC
Bell Buckle / Unionville, TN
Phone: (931) 492-6083
Email: tenaciousjcarriers@yahoo.com